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FSMTC Home  ::  corporate information  ::  FSMTC News

FSMTC News

$30 Ilink Phone

FSM Telecom celebrates 30 years! Special Offer, $30 iLink Phone with FREE SIM Card! Dual SIM, 1.3mp Camera, MP3/MP4 Player, FM Radio, Torch, Bluetooth and other great features. Hurry while supplies last!

Mobile Data Services

Cellphones aren't just for calling anymore! With your web-enabled handset, you can surf the internet, download content for your phone, check email, do instant messaging (e.g. MSN, Google Chat) and more!

Call FSM Telecom for assistance on setting up your phone to access GPRS or EDGE! Only Ten cents per megabyte of data sent or received.

FREE domain name registration

This free registration offer is only valid for .fm extension domain names and is subject to terms and conditions. Please call FSM Telecom at 320-2740 or email customerservice@fsmtc.fm for details.

REQUEST FOR PROPOSAL: SWITCH REPLACEMENT

In its drive to evolve into a Next Generation Network, FSM Telecommunications Corporation (FSMTC) is currently accepting proposals for the design, supply and implementaion of switches to replace the legacy Nortel DMS switches. The existing Nortel DMS Switches were installed over a period from 1988 to 1992. In an effort to achieve more efficient power usage, free up room space and future proof the network, FSMTC has determined that a new platform is needed.

The purpose of this Request for Proposal (RFP) is to solicit proposals from various candidate organizations, conduct a fair and extensive evaluation based on criteria listed in the RFP and select the candidate who best represents the direction the FSMTC wishes to go.

Download the Request for Proposal for further details.

Palau and FSM Signs MOU for Underwater Fiber Optic Cable

On August 9, 2011, the Palau National Communications Corporation (PNCC) and Federated States of Micronesia (FSM) Telecommunications Corporation signed a memorandum of understanding (MOU) to act jointly to acquire, deploy, manage, operate and maintain an underwater fiber-optic cable to the State of Yap and Palau. Known as the Caroline Cable Consortium, the MOU establishes partnership between PNCC and FSM Telecom.

The principal place of business for the partnership will initially be at PNCC but may be changed from time to time. PNCC and FSM Telecom intend to pursue the acquisition of the existing cable owned by the Guam-Philippines (GP) Cable Limited Partnership, for which PNCC has tendered and is negotiating a proposal to purchase.

The MOU declares that the parties will contribute cash and property to the partnership, two-thirds by PNCC and one-third by FSM Telecom. It is expected that the total of respective contributions will be sufficient to purchase GP Cable. The contributions shall be made forthwith if the partnership is successful in negotiating the purchase of the GP cable. The shares of the profits and losses of the partnership will be in the same ratio as the contributions to the capital of the GP Cable.

PROPOSED RATE CHANGES: FSMTC SOLICITS COMMENTS FROM GENERAL PUBLIC

Over the past several years, every industry sector in Micronesia, as well as the entire world, has seen a rise in their cost of operations and investments. The situation is more acute in the telecom industry, which is facing continuous upgrades in technology and infrastructure in order to deliver quality service to its subscribers. FSM Telecommunications Corporation is no different from the rest of the industry, as seen in the graph below.

On July 14, 2011, the FSM Telecommunications corporation's Board of Directors and Management met and are now proposing to the general public the following changes in telecom's service rates:

Type of Service Current Rate Proposed Rate
Residential Telephone Lines $8.00 per month $12.00 per month
Business Telephone Lines $16.00 per month $24.00 per month
Key System Service: Company Owned Equipment $0.10 per minute $0.15 per minute
Key System Service: Customer Owned Equipment $0.10 per minute $0.15 per minute
Wireless Service: Local Calling (Cell to Cell, Cell to PSTN, PSTN to Cell) $0.10 per minute $0.15 per minute
Wireless Service: Voicemail Retrieval $0.10 per minute $0.15 per minute
Directory Assistance: Cell to 411 $0.10 per minute $0.25 per minute
Directory Assistance: PSTN to 411 FREE $0.25 per call

You can get a copy of the detailed proposed rates at your local Telecom office. By virtue of Title 21 Chapter 2 Section 228 of the FSM Code, the FSM Telecommunications Corporation wishes to invite comments from the General Public on the new provisional service rates.

Deadline for accepting comments will be thirty (30) days from July 15, 2011, the posting of this announcement. Comments should be addressed to: Ludickson Edward, HR/Admin/Customer Care Manager, at 691-320-2740 or email customerservice@mail.fm .

MyTV Launched in Yap and Chuuk

December 2010 marks an exciting new era for FSM Telecommunications Corporation as it announces the launch of its newest service in Chuuk and Yap, MyTV. The MyTV service employs Digital Video Broadcasting Terrestial (DVBT), which is a digital wireless system that offers clear picture and sound, as well as convenient new options such as digital radio channels, program scheduling, reminder feature and more. MyTV will be offered as a prepaid service.

The basic channel lineup for MyTV will include CNN, BBC, ESPN, Australia Network, Turner Classic Movies, Discovery Channel, Nickelodeon, Cartoon Network, MTV Asia, Knowledge Channel, Channel V, ESPN and the National Geographic Channel. The channel lineup may change and premium channels added as we progress.

Because of this trial roll-out, MyTV is offering 30 days of free airtime for MyTV customers. This first time offer will end December 31st, 2010. To subscribe to MyTV, customers must have good credit standings with FSM Telecom.

A customer applying for the service will receive a set-top box (STB) and an antenna. Each STB comes with a remote control and a personalized smart card. Because this service employs towers that transmit signals to the antenna, subscribers will require a line of sight between the transmission tower and the home antenna. Ask the local customer service representative if your home is within line of sight before applying for the service.

FSMTC BOARD ANNOUNCES NEW SERVICES, RATES AND OFFICERS

The Board of Directors for the FSM Telecommunications Corporation, FSMTC, is pleased to inform the general public and its valuable customers that the new services and tariffs as proposed and posted on February 19, 2010 have been approved in its entirety in our meeting of April 13, 2010. The Board is confident that with the new services and rates, a new era of Internet use in our country will be ushered in. New Internet access service such as ADSL as an always on unlimited dedicated Internet service with a low fixed monthly charge should open opportunities not only for businesses but homes. The way we communicate to do our business, enjoy electronic media such as music, video, social sites or simply just be in intimate contact with our loved ones wherever they are should be better and faster with ADSL being deployed in all states.

FSMTC is now tasked to begin deploying the ADSL services as follows:

  • Pohnpei April 26, 2010
  • Yap May 10, 2010
  • Chuuk May 20, 2010
  • Kosrae May 31, 2010

Customers may register interest at www.iSPEED.fm or visit your local FSMTC office to fill out an application form. Copies of the approved new services and rates are available at FSMTC offices and also download a copy here. FSMTC will be contacting all its Internet T1 customers and advising them of what to expect and the necessary commercial arrangements regarding the new rates.

FSMTC will continue to work hard to improve and deploy new services in FSM. All equipment required for expanding cellular coverage in all four states have arrived in Pohnpei and is being currently sorted to be shipped out to respective states. FSMTC has 26 cell sites up to today and will be installing additional 26 cell sites within the next three months.

The Board also approved funding for new digital wireless TV system for the State of Chuuk and upgrade of the TV system in the State of Yap. The digital wireless system was tested and accepted in Chuuk as the appropriate TV solution. When complete, at least 30 channels will be broadcasted. The manufacturing and delivery of the TV will be for the next six months.

Finally, the Board wishes to take this opportunity to advise the general public that current Chief Executive Officer and President of FSMTC, Mr. Takuro Akinaga, will be retiring effective April 26, 2010. Mr. Akinaga has been the most instrumental figure for telecommunication in this country and without his able and astute leadership, the country would not have been where it is now with its telecommunications infrastructure. The Board thanks Mr. Akinaga for his over 25 years of service and wishes him all the best. In this regard, the Board is pleased to announce that it has promoted the current Chief Operating Officer and Vice President, Mr. John Sohl, to be the next CEO and President of FSMTC. Mr. John Sohl has been the COO and Vice President of FSMTC for over 20 years. The Board is also pleased to announce that the current Customer Care/Marketing Manager, Mr. Fredy Shoniber Perman, has been promoted to become the next COO and Vice President. Mr. Perman has been in his current position for about nine years.

Should there be any question or comment regarding this public announcement, please do not hesitate to contact any of your local FSMTC office. Thank you.

ANNOUNCEMENT TO THE GENERAL PUBLIC

With the submarine fiber cable laid between Pohnpei and Guam and going LIVE April 2010, FSMTC now undertakes to reform its Internet rates and also introduce BRAND NEW Internet services.

The Board of Directors met February 19, 2010 and gave the new proposed Internet tariffs their provisional approval pending general public comments and feedback. The proposed tariff will change section 4 and 5 of FSMTC Tariff.

    WHAT'S NEW?

    • HIGH SPEED BROADBAND INTERNET
    • Global IP over T1 - PREMIUM
    • Reduced Rates up to 83% for Global IP over T1 Basic
    • Very high bit-rate Digital Line Subscriber or VDSL
    • Business Asynchronous Digital Subscriber Line or Business ADSL
    • Home Asynchronous Digital Subscriber Line or Home ADSL
    • EDGE and GPRS Data Service on Cellular Services

    WHAT'S CHANGING?

    • New FASTER HIGH SPEED dedicated Internet access services with much lower prices and insert in Section 5 - Internet Services of the Tariff
    • New pricing for Domestic and International Digital Circuits in Section 4 - Private Lines of the Tariff
    • Remove and discontinue Visitor package dial-up Internet access
    • Remove all dedicated Internet access services listed in Section 5 - Internet Services of the Tariff

    WHAT'S NOT CHANGING?

    • Postpaid Dial-Up Internet
    • Prepaid Dial-Up Internet
    • Prepaid WiFi

You can download a pdf copy of the detailed proposed rates here:Section 4 and Section 5 of the FSMTC Tariff. By virtue of Title 21 Chapter 2 Section 228 of the FSM code, FSM Telecommunications Corporation wishes to invite comments from the general public on the new provisional service rates.

FSM TELECOM ISSUES SCHEDULE FOR FIBER OPTIC CABLE ROUTE

FSM Telecommunications Corporation has issued a cable awareness package, warning vessels to steer clear of the route where the fiber optic cable will be laid.

The cableship Tyco Durable will be conducting the installation of the cable. The estimated dates for this installation is January 8 -15, 2010. As required by international law, all vessels and fishing gear should be one mile away from a working cableship. Drifting longlines should be kept 3 miles away. You can download the FSM Telecom Fiber Optic Cable Awareness Package for further operation details.

FSMTC LAUNCHES INTERNATIONAL SMS AND 2-WAY WEBSMS

FSMTC is pleased to announce the launch of two exciting services:

International SMS and 2-Way WebSMS are value added features that shows FSMTC is working hard to keep you connected!

FSM TELECOM SIGNS CONTRACT WITH TYCO TELECOMMUNICATIONS TO CONSTRUCT AN INTERNATIONAL FIBER OPTIC CONNECTION

More than eight years in the planning, FSMTC has finally executed a contract with Tyco Telecommunications to construct an extension that will enable FSMTC to have international fiber connectivity to Guam. The extension will provide high bandwidth connectivity between the FSM and the rest of the world. The target date of completion is March 2010.

Using the latest undersea cable network technology, this connectivity will enable FSMTC to provide FSM with the same telecommunications access and services available in major countries and cities throughout the world. In particular, the extension will be comprised of a one fiber pair segment that will ultimately enable connectivity through another cable system back to Guam including access to multiple 10 Gbps wavelengths. Since Guam is a regional node, FSMTC will have a variety of onward connectivity options.

This extension represents phase one of FSMTC's submarine fiber cable network plans; the next phase being the development of a domestic inter island cable networks. However, all islands will be able to realize more reliable and expanded services such as improved voice calling and faster Internet as a result of the completion of phase one. Phase one marks the beginning of the deployment of modern submarine fiber networks that will serve government, commercial and private communities for many years to come.

SUN OUTAGES MAY DISRUPT SERVICE

FSM Telecommunications Corporation (FSMTC) would like to inform all customers that you may experience brief disruptions in service in March due to a seasonal technical phenomenon called "sun outage." For a period of about two weeks, the sun causes "solar interference" to all geostationary satellite signals. The outage could disrupt calls to and from places within the FSM.

Sun outage interference to satellite-based telephone and internet service typically occur during the months of February/March and September/October. Each outage could last for up to 15 minutes, although the actual window of time the outages occur will vary depending on specific satellite and earth station locations. The effects of a sun outage vary throughout the 15 day period. The interference will gradually decrease once it reaches its peak and become less noticeable each day after.

Unfortunately, there is technically nothing we can do to prevent sun outages from occurring. Each satellite service that we receive signals from will experience this interference at predictable times. Outages will usually occur from late-morning to mid-afternoon, depending on the time of year and satellites affected. We apologize for any inconvenience this may cause you.

Sun Outage Effects on Cable TV

At first, the effects of a sun outage are minimal, beginning as "sparkles" in the picture during the first few days. Viewers will notice a slow degradation of picture for up to 10 minutes, followed by several minutes of total disruption, then, the picture will slowly clear again. Gradually, it worsens to the point of total outage. Some channels will experience "blocks" or "freeze frames" in the picture before and after the peak times.

Once it reaches its peak, the interference will gradually decrease becoming less noticeable each day after. Unfortunately, there is technically nothing we can do to prevent these sun outage effects. The best advice we can offer when experiencing problems is to be patient while the sun outage passes naturally. See prediction times for interference.

INTELSAT - NSS5 SATELLITE
Location Date Start End Duration
Pohnpei 3/15 23:39 23:41 2
3/16 23:37 23:42 5
3/17 23:37 23:41 4
Chuuk 3/15 23:28 23:42 4
3/16 23:37 23:42 5
3/17 23:38 23:41 3
Yap 3/14 23:29 23:31 2
3/15 23:27 23:32 5
3/16 23:27 23:32 5
Kosrae 3/16 23:41 23:44 3
3/17 23:40 23:44 4
3/18 23:40 23:44 4
Ulithi 3/13 23:28 23:35 7
3/14 23:26 23:35 9
3/15 23:26 23:35 9
3/16 23:26 23:35 9
3/17 23:26 23:34 8
3/18 23:29 23:30 1
UUNET March 3 - 5 00:18 00:24 6
AT&T March 5 - 7 00:20 00:25 5
France Tel March 3 - 5 00:18 00:24 6
Tata (VSNL) March 3 - 5 00:15 00:22 7
KDD March 12-14 23:24 23:29 5
KDD March 12-14 23:24 23:29 5
LORAL SKYNET - TELSTAR 18 SATELLITE
Kapolei March 11-15 03:21 03:29 8
Pohnpei March 13-22 03:02 03:18 16
Chuuk March 13-22 03:01 03:17 16
Kosrae March 13-22 03:02 03:18 16

HUAWEI SIGNS GSM/GPRS/EDGE NETWORK AGREEMENT WITH FSMTC IN AUSTRALIA

Sydney, Australia -24 November, 2006, Huawei Technologies Co., Ltd. ("Huawei"), a leader in providing next generation telecommunications network solutions for operators around the world, today announced that it has signed a GSM/GPRS/EDGE agreement with the Federated States of Micronesia Telecommunications Corporation (FSMTC), to replace and upgrade its existing GSM network to a GSM/GPRS/EDGE network with high speed packet data service capabilities.

Under the agreement, Huawei will provide FSMTC with a total EDGE network solution from basic call services, packet data services, through to Intelligent Network capability, including value added services like short messages, voice mails and prepaid. In the mean time, Huawei will deploy Mobile Softswitch solution based on the advanced R4 architecture to satisfy FSMTC's network expansion requirements, and enable the telecom service provider to evolve into 3G smoothly in the future.

Mr. Joseph Zhou, Managing Director of Huawei Australia said: "Huawei has extensive experience in the development of network solutions and rich experience in telecoms industry worldwide. We are extremely pleased to be partnering with FSMTC to expand and upgrade their system with Huawei's more advanced EDGE solution."

The network rollout is to be deployed in three stages across the four major islands, which are Pohnpei, Chuuk, Yap, and Kosrae in Micronesia. This project starts immediately and is likely to be completed by January 2008.

Mr. Takuro Akinaga (CEO) from FSMTC said: "Micronesia has a unique environment where we need to construct a network across four islands. Each of the four groups of islands present its own network coverage challenges. We recognize the limitations on our current network and appreciate how we would like to continue to upgrade our services so it was important for us to choose a supplier who not only had reliable and future proof technology but also has the flexibility to increase our network capacity quicker. In the end, we chose Huawei because of their proven technological expertise and their vast experience around the globe in building reliable and high performance networks. This is an exciting time for FSTMC and our partnership with Huawei will allow our valued customers in Micronesia to enjoy state of the art services parallel to those enjoyed in the developed countries like USA or Australia."

FSMTC currently has approximately 20,000 mobile subscriber base. With the construction of the new EDGE network it is envisioned that FSMTC will grow through the ability to offer packet data services, increased performance and advanced value added services.

About Huawei Technologies Co., Ltd.
Huawei Technologies Co., Ltd. ("Huawei") is a leader in providing next generation telecommunications network solutions for operators around the world. The company is dedicated to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers. Huawei's products and solutions are deployed in over 100 countries and serve 28 of the world's top 50 operators, as well as over one billion users worldwide. For more information, please visit
www.huawei.com.

For media enquiries, please contact:

Kevin Crouch
Fleishman - Hillard
Kevin.crouch@fleishman.com
Tel: +61 02 8905 6315
M : +61 04034837429

SALES & MARKETING TRAINING FOR MICRONESIA REGION

A sales and marketing management training, sponsored by the Pacific Islands Telecommunications Association (PITA), was held in Pohnpei, Federated States of Micronesia (FSM) from June 5-9, 2006. The workshop was conducted at the FSMTC – FSM Telecommunications Corporation.

This is the first time for a PITA event to be held in the Micronesian region. The complete program was developed to be delivered over a period of 40 hours or 5 days. The week-long training provided participants with the knowledge, skills and tools to market and sell their services, particularly in the telecommunication industry in the Pacific Island region.

The workshop accommodated participants from Tonga, Kiribati, Solomon Islands, Palau and the FSM.

The instructor, Steven Cordeiro, helped delegates identify and understand the elements of marketing, sales and customer service and their relationship with each other in the broader contest of the business. Participants were given a chance to develop marketing strategies using the tools and skills they have learned during the training. These strategies were then presented to an audience, which included management of the FSM Telecom.

A farewell dinner, hosted by FSMTC, was held on Friday, June 9, at the Ocean View Hotel. Participants were presented with certificates, recognizing their completion of the PITA Sales and Marketing Management Training.

NEW FSMTC LOGO APPROVED

old logo new logo

On April 04, 2005 the FSM Telecommunications Corporation (FSMTC) Board of Directors unanimously approved a new Telecom logo.

The new logo will be used on all FSMTC stationery, business cards, advertisements, vehicles, and promotional materials, as the old logo is eventually phased out.

It was designed by Jason Aubuchon, who is well-known throughout the FSM as a graphic artist and who has an extensive background in product and corporate design, and website development.

The design is the result of many months of conceptualizing and discussion between Aubuchon and the FSMTC management. "The FSMTC management and I felt it was important to include the name, ‘fsmtc' in the body of the logo to assist in name recognition and awareness of the FSMTC," explained Aubuchon. “The blue in the 'fsm' is of course the nation's color. The swoosh and star represents the satellite dish and the states in the federation.”

Fredy Perman, FSMTC Marketing Manager, said, "the Board of Directors confirmed the feelings of the management that a new, bold and updated logo design was a necessary element in the success of image and marketing programs and in future programs of a similar nature." The new logo is now prominently used on FSM Telecom’s official website at http://www.telecom.fm and on its newly launched FSM public portal website at http://www.fm.

LIVE RADIO BROADCAST

Do you have a loved one or friend who would be interested to know what is happening in the islands, but is out of reach of that conventional radio? FSM Telecom is pleased to announce that it is now streaming each of the state radio stations in Pohnpei, Chuuk, Yap and Kosrae here.

Anybody who has access to the Internet with audio output (speakers or headphones) can easily tune-in. Below are the links for each state radio station.

Please spread the word about this free service brought to you LIVE courtesy of FSMTC.

DISCLAIMER: Streaming radio service is a service provided AS IS. Content of radio broadcast is the responsibility of each radio station and FSM Telecom assumes no liability or warranty of service. Should there be any need to question content of the radio broadcast being streamed please contact the radio station directly.

Online Phonebook available

The FSM Phonebook is available here.

Please note that the phone listings on these pages are AS IS listed when the customer originally established their phone account with FSM Telecom. In order to help us list your phone correctly, it is important that you provide accurate information on how you want your phone number(s) to be listed at the service order application level. If you do not desire your phone number to be listed, you may request an 'unlisted' number. Remember that we do charge a nominal fee of $1.00 per month to withold your number--the fee applies to all types of numbers which a customer chooses to withold, including numbers on a "hunt" group and Internet lines.

Please check your listings and contact us if you see any errors with your listings. Thank you for your patronage.

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